Services 1
How it works

Our Transcription Process - Plain and Simple

In a nutshell

Decide what services you’d like
You can view our full range of services here.

How much will it cost you?
It’s simple to Get your Quote. Alternatively, call us on 0161 850 0595 or send us an email and we’d be delighted to help!

How safe and secure is my data?
For a reminder about our system securities.

Ready to place your first transcription order?
Great! Just give us a quick call on 0161 850 0595 or send us an email and we’ll have you set up in a matter of minutes.

If you’re a returning customer
There’s no need to pre-notify us; just upload as and when you wish!

Plain and simple

Illustration of an audio file

Step 1

You upload your files…

Via our secure online system or send them to us using your preferred method: secure email, DAD portal, courier…

Illustration of a keyboard

Step 2

We transcribe…

We transcribe your media files and provide you with any of our additional services too.

Illustration of a file with lines of text on it

Step 3

You download your transcript

By clicking on the link in the notification email, you can quickly access and download your completed transcript.

In a little more detail

Here’s How

  • Locate your recording
  • Establish the length in number of minutes
  • Confirm the format – we accept most formats but feel free to check with us if you have an unusual one. Audio files are often .wav, .mp3 or .ogg. Video files are usually .mov, .mkv, .mp4 or .vob
  • Check the file size – our system accepts files of up to 10 Gigabytes1
  • Get your quote – call us on 0161 850 0595 or email us or use our Get your Quote form

10 Simple Steps to Getting Your Transcript

  1. Log in to our secure online system via the ‘Upload Your File’ tab on the Apple Transcription website navigation bar.  Use the unique login details we provide you with. Uploading your files to our system saves you the time and cost of sending us your CDs, DVDs and portable devices by mail or courier. If you’re new to Apple Transcription, we’ll set you up and get in touch to take you through our simple login and upload process.
  2. Select ‘New Job’ to upload your sound or video file.
  3. Choose your work type, eg DVD transcription, 1:1 interview, medico-legal conference.
  4. Add whatever you want to call the file in Job Name and then add your reference in Client Reference – these will appear on the transcript and on your invoice.
  5. Select your timescale – in Priority, choose the turnaround (eg 48 hours, 5-10 working days) or if you have a specific timeframe, let us know and we’ll always do our best to meet this for you.
  6. In Job Description & Names of participants, add any additional details and instructions, including technical terms and glossary.
  7. Sit back, take a break and track the progress of your work – you can view and track all your jobs in your personal area of our secure online portal.
  8. As soon as transcription is complete, you’ll receive an email and/or SMS text with a link to download.
  9. Download your transcript.
  10. Our invoice will be sent to you by email and our terms are net monthly.

1 Ways to make your file smaller for upload – we can help you to extract the audio from a video file and/or to compress it – these methods reduce file size.

NB For new clients, payment is required on the first occasion prior to commencement of work (before step 7 above) – bank details will be provided for BACs transfer or other online payment method.

It really is that simple!

About our secure system

Using our Secure Online System, you’ll find our transcription process quick and easy. We’ll have you set up and uploading your soundfile in a matter of minutes… it really couldn’t be simpler!

What’s more, it:

  • will save you the time, cost and potential loss of sending your recordings by other methods
  • is completely free to use, so you don’t have to pay hefty costs for secure email
  • offers the highest levels of security
  • can support files of up to 10 Gigabyte, so size is not an issue

The system also boasts enhanced security, building on the business’ enviable reputation for governance, which includes holding Cyber Essentials, ISO 9001, and ISO 27001. Find out more about the launch of our new portal.

Some frequently asked questions

There are a number of benefits to outsourcing either all or some of your day-to-day transcription:

  • Reduction in costs – no employment overheads or recruitment expenses
  • No start-up fees – you only pay for the number of minutes you record
  • Easy upload process – via our secure online PACE and LiveWire systems
  • Holiday & sickness cover – as and when you need it
  • 24-hour service – outside office hours, we satisfy all your typing needs
  • Minimal impact – on your existing office practice
  • Ongoing support – by our experienced, confidential UK-based, friendly team
  • Maximum security – GDPR compliant, ISO27001 information security, Cyber Essentials
  • Additional expertise – ISO 9001 quality, instant access to highly skilled, confidential, professional transcription

No. Our UK-based transcription team of highly skilled and experienced, confidential legal and medical secretaries, editors and proofreaders create transcripts directly from your audio and video recordings.

Ordering a transcript with Apple Transcription is quick and simple.  Click on Get Your Quote, complete and submit our form and you’ll receive a quick email or call back outlining our rates and simple process.  You can also call us on 0161 850 0595.

Every time you call us, you’ll be speaking to a friendly member of the team – no recorded messages and no confusing options.  You will be notified of your main contacts but all team members will be familiar with your work for consistency.

To make things as straightforward as possible for you and to ensure you receive your transcripts on time every time, we have just three rates: Urgent (1 working day); Expedited (2 working days); Standard (5 to 10 working days), no matter how many speakers or whether your recordings are audio or video.

See more FAQs

Want some more information?

Call us on 0161 850 0595 or send us an email or fill in our Contact Us form and we’ll be delighted to help.

New to Apple Transcription?

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